Terms of service

FarahaqSG's Shop's General terms and conditions:

Thank you for your interest in our products!

Below are the terms and conditions that apply to your purchase, they are here to explain your rights and if you have any questions you are always welcome to contact us and we will be happy to explain how this works.GeneralThese general terms and conditions (the “General Conditions”) apply when you (“Customer” or “you”) place an order from FarahaqSG's Shop (“Company”, “us” or “we”) on farahaq.net, (the “Website”).

By accepting these General Conditions, you confirm that you are at least 18 years old or have your legal guardian’s permission and that you will comply with the General Conditions. You also confirm that you have read the information on personal data and cookies and approve the use of such data in accordance with FarahaqSG.

Orders etc.
When you receive an order confirmation from us your purchase order is accepted and a purchase agreement is entered into. We encourage you to save the order confirmation for any future contacts with us. We may deny a purchase order for various reasons, for example if you provide incorrect personal data and/or have a record for non-payment of debt.

We may cancel an order if the products ordered are sold out. We will then refund any amount paid and notify you about equivalent products if such are available.

All products ordered remain our property until we have received full payment for them.

Customer information etc.
You are responsible for that the personal data that you provide us with is correct and complete.You are responsible for all purchases made with your login details. So make sure that you keep the login details secret and that no unauthorized persons have access to them. Let us know if you suspect that an unauthorized person have obtained access to your login details.

Special offers
From time to time we may, for specific products, offer more favorable conditions than those provided for in these General Conditions, for example with regards to extended right of withdrawal or free returns. Such more favorable conditions are valid only for a limited duration of time, until the specific products are sold out, and may be cancelled by us at any time, and if we do so these General Conditions will apply without amendments.

Shipping and delivery
Products in stock are normally delivered within the number of working days shown on the Website. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. 

All orders are track-able except normal mail which we strongly do not encourage. Do take note we're not reliable on any lost item(s) send via normal mail. We highly recommend you to opt for courier delivery.

Products Information

The prices displayed at our Web site are quoted in Singapore Dollars and are valid and apply throughout all countries.

Product colors may slightly vary due to photographic lighting or your monitor settings. Allow 2-4cm measurement discrepancies.

Exchanges cannot be done for the issues found above (if any).

All products on our website are in-stock unless stated "PO". Thank you for shopping with us!